Golf Programs for Businesses
Certified Golf Operations:
B) Understanding Tournament Operations.
C) Understanding Food and Beverage Operations.
D) Understanding Turfgrass Management.
E) Understanding Golf Budgeting and Planning from a Financial perspective.
F) Developing Policies and Procedures.
Certified Course Management:
B) Understanding major Turfgrasses utilized.
C) Understanding proper mowing practices for greens, tees, fairways, and rough.
D) Understanding proper irrigation practices and procedures.
E) Understanding proper fertilization and nutrition procedures.
F) Understanding disease control procedures.
Customer Relatons:
B) Customer Relations challenges and their affect on your operation.
C) Developing a framework for training your staff in good Customer Relations skills.
D) Testing the framework for each critical area of your operation.
E) Job aids to help your staff and facility meet challenging situations.
F) Case studies of Customer challenges and brainstorming solutions.
Supervising and Delegating:
B) Critical skills to handle challenges as a Supervisor.
C) Key elements of setting expectations, cultivating resources, creation of signals
to create employee performance, creating feedback systems.
D) Moving your employees to function at their highest level, and delegation methods
to maximize your efficency as a Supervisor.
E) Case studies of Supervising and Delegating challenges and solutions.
Teaching Golf Primer:
B) Teaching the fundamentals to players of all ability levels.
C) Using drills, computer and video in your instruction.
D) Understanding error correction methods and insuring your success as an instructor.
E) Case Studies of typical student problems and correction methods.
Risk Management:
B) Implementing a Risk Management Program to minimize safety risk:
- Doing an inspection to determine risk
- Removing or decreasing the risk
C) Training your staff to implement the Risk Management Program.
D) Case Studies of Risk Management situations and solutions.
Tournament Management:
B) Typical tournament formats and how to implement them at your facility.
C) Training staff and developing committees and structures to implement your tournaments.
D) Marking the golf course and setting up the facility prior to the event.
E) Marketing and publicity and “day of tournament” checklist.
Golf Event Management:
B) Analyzing your demographic environment and cultivating event sales.
C) Marketing your event.
D) Implementing policies and procedures to properly control your event.
E) Training your staff and facility department heads, “Best Practices” in event coordination.
Staff Training
B) Developing a training system for you and your facility.
C) Test cases to determine staff weaknesses and strengths.
D) Methods and procedures to implement training practices for department heads, and all employees.
I also offer a level 2 component to the program, please inquire about that.
We look forward to training you!!