Golf Programs for Businesses

Program 1

Certified Golf Operations:

What the program does is provide you will written materials that will train you regarding every step necessary to fully understand what is involved in Golf Operations Management, and includes the following, emailed directly to you:
A) Understanding Pro Shop Operations.

B) Understanding Tournament Operations.

C) Understanding Food and Beverage Operations.

D) Understanding Turfgrass Management.

E) Understanding Golf Budgeting and Planning from a Financial perspective.

F) Developing Policies and Procedures.

Program 2

Certified Course Management:

(This program provides you with written materials and chat sessions regarding Turfgrass Course Management, emailed directly to you)
A) Understanding Turfgrass Basics.

B) Understanding major Turfgrasses utilized.

C) Understanding proper mowing practices for greens, tees, fairways, and rough.

D) Understanding proper irrigation practices and procedures.

E) Understanding proper fertilization and nutrition procedures.

F) Understanding disease control procedures.

Program 3

Customer Relatons:

This program provides you with written materials and training regarding every step necessary to fully understand the importance of Customer Relations to your success as a manager, and to your facilities success: Topics include:
A) The importance of Customer Relations to you and your facility.

B) Customer Relations challenges and their affect on your operation.

C) Developing a framework for training your staff in good Customer Relations skills.

D) Testing the framework for each critical area of your operation.

E) Job aids to help your staff and facility meet challenging situations.

F) Case studies of Customer challenges and brainstorming solutions.

Program 4

Supervising and Delegating:

A) Supervisory Challenges in the Golf Business and Facility.

B) Critical skills to handle challenges as a Supervisor.

C) Key elements of setting expectations, cultivating resources, creation of signals
to create employee performance, creating feedback systems.

D) Moving your employees to function at their highest level, and delegation methods
to maximize your efficency as a Supervisor.

E) Case studies of Supervising and Delegating challenges and solutions.

Program 5

Teaching Golf Primer:

A) Golf Teaching Fundamentals (Grip, Aim, Set-up, weight shift, etc).

B) Teaching the fundamentals to players of all ability levels.

C) Using drills, computer and video in your instruction.

D) Understanding error correction methods and insuring your success as an instructor.

E) Case Studies of typical student problems and correction methods.

Program 6

Risk Management:

A) Understanding safety risks at the typical golf facility.

B) Implementing a Risk Management Program to minimize safety risk:

  1. Doing an inspection to determine risk
  2. Removing or decreasing the risk

C) Training your staff to implement the Risk Management Program.

D) Case Studies of Risk Management situations and solutions.

Program 7

Tournament Management:

A) Understanding Tournament basics, supplies, staffing, systems, resources.

B) Typical tournament formats and how to implement them at your facility.

C) Training staff and developing committees and structures to implement your tournaments.

D) Marking the golf course and setting up the facility prior to the event.

E) Marketing and publicity and “day of tournament” checklist.

Program 8

Golf Event Management:

A) How to organize events, from small to PGA Tour Caliber.

B) Analyzing your demographic environment and cultivating event sales.

C) Marketing your event.

D) Implementing policies and procedures to properly control your event.

E) Training your staff and facility department heads, “Best Practices” in event coordination.

Program 9

Staff Training

A) “Best Practices” in training methods.

B) Developing a training system for you and your facility.

C) Test cases to determine staff weaknesses and strengths.

D) Methods and procedures to implement training practices for department heads, and all employees.

I also offer a level 2 component to the program, please inquire about that.

We take payment by wire transfer, which is easily arranged.
We look forward to training you!!
-Golf Concepts and Global Golf International
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